Prado Museum Official Website

Direct links to museodelprado.es, what you can do there, and how this site differs. We are an authorised reseller — not the museum itself.

This page links to the official Prado site for institutional information — research access, membership, press enquiries, the searchable online collection. For booking, the same tickets are available here with free 24-hour cancellation. See also our visitors guide.

Official website

Where to find it

The Prado Museum's official website is museodelprado.es. The site is run by the museum directly and is the source of truth for opening hours, current and upcoming exhibitions, accessibility services and academic enquiries.

What the official site offers

A searchable online collection of every painting in the museum's holdings, often in zoom-in detail. Exhibition calendars stretching months ahead. Education programmes for schools and adults. Membership ("Amigos del Museo del Prado") with unlimited entry and discounts. Press, research and image-licensing enquiries.

How this site differs

This site exists to make booking faster, with a clearer mobile experience, in more languages and with flexible cancellation up to 24 hours before your slot. Tickets here include the same museum admission as those bought direct. For institutional questions or research access, use the official site.

Phone enquiries to the museum: +34 902 10 70 77, daily 09:30–18:00.

Official Website FAQ

Tickets, contact, and what is the museum's own site

Is this the museum's official site?
No. The official site is museodelprado.es. We are an authorised reseller offering tickets in multiple languages with flexible cancellation.
Are the tickets the same?
Yes — both include the same museum admission. The booking experience and refund terms differ.
How do I contact the museum directly?
Through the contact form on museodelprado.es or by phone at +34 902 10 70 77, daily 09:30–18:00.
Where can I see the full online collection?
On the official site under "Collection" — it includes high-resolution images of every painting with zoomable detail.
How do I become a member?
Membership (Amigos del Museo del Prado) is managed only via the official site. It includes unlimited free entry plus discounts in the shop and on tours.
Can I get press accreditation here?
No — press requests must go through the museum's official press office on museodelprado.es.
Where can I license images of paintings?
Image licensing is handled by the museum's rights department directly via the official site.
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